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Refund Policy

Thank you for choosing our digital products. At LoveDOEKOE.nl, we are committed to providing you with a transparent and satisfactory experience. Please review our refund policy outlined below:

1. Digital Products Are Non-Refundable


All purchases made on LoveDOEKOE.nl are for digital products or services. Once an order is placed and processing has begun, no refunds will be issued under any circumstances, except in rare cases of non-delivery as verified by our team.


By purchasing, you agree that your order is non-refundable, and you waive your right to request a return or chargeback after the service is delivered or started.

2. Delivery Confirmation


Our services are delivered digitally via email, in-game transfer, or other digital communication platforms such as Instagram. We collect and store proof of delivery, including (but not limited to):


Screenshots of completed services


In-game logs


Communication records


IP address & timestamp logs


These will be used in any payment dispute to confirm valid delivery.


3. Disputes & Chargebacks


If a customer opens a chargeback after delivery:


We reserve the right to submit all proof of delivery to the payment provider, Stripe, and the customer’s bank.


Customers who open fraudulent chargebacks may be blacklisted from future purchases and reported to relevant fraud prevention authorities.


Submitting a false chargeback after receiving a product or service is considered digital fraud.

4. Right to Cancel Before Delivery


Customers may request cancellation only if the service has not yet been processed or delivered.

To request cancellation, contact our support team immediately at:

📧 business@lovedoekoe.com

Once a service is in progress, cancellation is no longer possible.

5. Delayed Delivery


If, for any reason, we are unable to deliver the purchased service within a reasonable time, customers may receive a partial refund or a discount code for future use at our discretion.

6. Agreement & Acknowledgement


By checking the agreement box at checkout and completing a purchase, the customer confirms that:


They are purchasing a non-refundable digital product


They understand the delivery method


They agree to this Refund Policy and the Terms & Conditions

We appreciate your understanding and cooperation in adhering to these policies. Should you require further assistance or have any inquiries, please do not hesitate to reach out to us through our contact form. Your satisfaction is our utmost priority, and we are committed to addressing any concerns you may have promptly. Thank you for choosing LoveDOEKOE.nl