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Refund Policy

Thank you for choosing our digital products. At LoveDOEKOE.nl, we are committed to providing you with a transparent and satisfactory experience. Please review our refund policy outlined below:

1. Refund for Digital Products:

Once a digital product order is placed, refunds are not available. We encourage you to thoroughly review the product details and specifications before completing your purchase. Should you have any questions or concerns regarding a product, please reach out to us via our contact form, and our dedicated team will gladly assist you.

2. Fast Delivery Assurance:

We prioritize swift delivery of your orders. However, in the rare event that we are unable to meet the specified delivery time you paid for, we offer compensation. Should your order be delayed, you will receive a discount code for your next purchase and a coupon for complimentary fast delivery on your subsequent order. During peak periods or unforeseen delays, we recommend consulting with our customer service team for personalized assistance in managing your order.

3. GTA 5 Account Purchase Policy:

In the purchase of GTA 5 accounts, we want to ensure clarity regarding our responsibilities and limitations. LoveDOEKOE.nl cannot be held liable for any bans incurred on purchased GTA 5 accounts, whether due to "ban waves" or customer actions. We advise customers to carefully review product descriptions to ensure compatibility with their consoles or accounts. Additionally, for any product-related queries, we encourage contacting our customer service department via email at lovedoekoe.business@gmail.com. Please refrain from submitting product-related inquiries on platforms such as YouTube or Instagram, as these messages may be automatically deleted by our chatbots.
We appreciate your understanding and cooperation in adhering to these policies. Should you require further assistance or have any inquiries, please do not hesitate to reach out to us through our contact form. Your satisfaction is our utmost priority, and we are committed to addressing any concerns you may have promptly. Thank you for choosing LoveDOEKOE.nl

Right to Withdraw

In some cases there is a possibility to withdraw your order. For this process you need to send us an E-Mail with the following correspondation. 1. Order number 2. Contact info (full name and the E-Mail adress you used for your purchase. 3. Reason of withdraw After you contacted us, we will pause the order and you will receive a response within 7 business days.
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