All services sold on LoveDOEKOE.nl are digital and are either delivered immediately or begin processing shortly after payment. By agreeing to these terms, the customer waives their right of withdrawal as defined under EU Directive 2011/83/EU, Article 16 (m).

Note: No refunds are available after a digital service has been delivered or initiated.

Delivery & Proof

Digital products and services may be delivered via: E-mail, socials, in-game transfer or any other agreed-upon platform.

LoveDOEKOE.nl records every delivery using screenshots, in-game logs, timestamps, IP logs and communication proof. These records serve as binding proof of delivery.

By placing an order and checking the required box at checkout, the customer confirms: They are knowingly purchasing a digital,

non-refundable product or service. They accept the method of delivery as valid. They understand that once the product is delivered, the transaction is final.

In the event of a chargeback or payment dispute:

LoveDOEKOE.nl reserves the right to provide all delivery evidence to Stripe, the issuing bank, or payment processors. The customer acknowledges that initiating a false chargeback constitutes fraud.

Any chargeback filed after confirmed delivery of a digital product or service will be considered fraudulent. In such cases, LoveDOEKOE.nl reserves the right to:

Permanently blacklist and flag all associated customer data within our internal fraud prevention systems, including email addresses, IP addresses, payment methods, device identifiers, and linked accounts. Apply an administrative penalty fee of €50 for each confirmed fraudulent chargeback, payment reversal, or abuse attempt. Report confirmed fraud activity to the relevant payment providers, financial institutions, and cybercrime authorities under applicable national and international regulations.

Permanently restrict and deny access to all LoveDOEKOE services, affiliated platforms, future purchases, seller tools, and any newly created accounts connected to the flagged activity.

By placing an order, the customer agrees to these terms and acknowledges that digital services are non-refundable once delivered.

Support & Contact If you encounter any issue with your order, please contact us before initiating a dispute. We aim to respond within 48 hours:

Email: business@lovedoekoe.nl

LoveDOEKOE.nl is not responsible or liable for any account suspensions, restrictions, resets, or permanent bans under any circumstances. This includes, but is not limited to, automated ban waves, enforcement actions by game developers or publishers, third-party investigations, or actions resulting from the customer’s own activity, behavior, usage patterns, or account history. By using our services, the customer acknowledges and accepts all associated risks related to online gaming accounts and modifications.

It is crucial that you carefully read the description of the purchased product or service before completing your purchase. This includes verifying whether the product or service is compatible with your console, platform, account type, or game version. LoveDOEKOE.nl cannot be held liable for incorrect purchases or compatibility issues when this information was clearly stated within the product description. In the event of an incorrect purchase, LoveDOEKOE.nl may, at its sole discretion, offer a replacement service within the same price range or provide a coupon/store credit that can be used toward a new purchase. Direct monetary refunds are not guaranteed for customer purchasing errors.

Make sure you understand all the required elements and terms of the product before purchasing it. This information is always provided in the product description. LoveDOEKOE.nl is not responsible for any misunderstandings or uncertainties regarding the required elements of the product.